Shipping

SHIPPING POLICY

Orders received before 11am AEST will be packed and sent the same day.

COOPER ST uses DHL Express Post for both Domestic and International orders .

Next day delivery is not guaranteed.

Please note: we do not deliver to PO boxes

Once your order has been dispatched from our warehouse you will receive an email containing your DHL Express tracking information.

If you have not received your parcel within the estimated periods listed below please email online@cooperst.com.au with your full name and order number.

Shipping is not included in credit notes, additional fees will be applied to the transaction where free shipping is not available. 

AUSTRALIAN CUSTOMERS 

Below are our AU delivery options with estimated arrival times

Delivery OptionTimeCost
Express Shipping

1-5* workings days 

FREE for Orders over $49

$7.95 for Orders under $49

* 2-5 days for regional areas. 

INTERNATIONAL CUSTOMERS 

Below are our INTERNATIONAL delivery options with estimated arrival times

Delivery OptionTimeCost
EXPRESS Shipping 7-10 working days $30

DUTIES AND TAXES

COOPER ST cannot be held responsible for any possible duties and taxes which may be incurred by customs in the country where delivery is made. If your order is subject to any additional duties or taxes at the arrival of your country, this is unfortunately out of our control. Please contact your local custom’s offices if you would like more information regarding duties and taxes.

Shipments which are rejected by the receiver may result in the customer incurring a redirection fee. If the package is returned to COOPER ST, the customer forfeits the original shipping cost.

PUBLIC HOLIDAY SHIPPING

Orders are not dispatched on public holidays. Your order will be dispatched on the next working day.

There maybe a delay in delivery times due to the amount of sales over the christmas period

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